Privacy Policy

A Major Music Privacy Policy

The very, very short version...

We are a family business and we take your trust very seriously. We'd like to earn it, and we'd like to keep it. We will take every precaution to ensure the safety of your customer data, and while it's necessary for us to store your details for financial reporting and marketing we will never pass it on to a third party. We retain complete control of that data, and only use highly reputable services such as Google, Amazon and MailChimp for our marketing. If you agree to it when you register on our site, or if you have passed your details to us via a marketing campaign we will send you information we think you may be interested in. We use MailChimp for our marketing, and post information on our Facebook group, but we never share details of our customers.

 

The comprehensive version...

 

Privacy Policy for A Major Music Supplies
Effective Date: 10th June 2025

At A Major Music Supplies, your privacy is our priority. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, shop with us, or engage with our services.

We comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) for our users in the European Economic Area (EEA).

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed securely through Shopify or other providers)

Automatically Collected Information

  • IP address

  • Browser and device type

  • Cookies and tracking information

  • Usage data (pages visited, time on site, etc.)

2. How We Collect Your Data

We collect data when you:

  • Place an order

  • Contact us via forms, email, or phone

  • Sign up for our newsletter or promotional emails

  • Browse our website (via cookies and analytics tools)

We also receive data from third-party services we use to run our business:

  • Google (Google Analytics, Gmail): collects usage data, stores email correspondence

  • Shopify: our eCommerce platform, stores customer account information and order details

  • Xero: our accounting software, stores invoicing and payment data for compliance

3. Why We Use Your Information

We use your information to:

  • Fulfill orders and provide customer support

  • Communicate order updates and promotional offers

  • Improve our website and customer experience

  • Comply with tax, financial, and legal obligations

  • Protect our business against fraud

4. Legal Basis for Processing (GDPR)

Under the GDPR, we rely on the following lawful bases:

  • Contractual necessity: to process your orders and provide services

  • Consent: for sending marketing emails (you may withdraw this at any time)

  • Legal obligation: to comply with tax and accounting laws

  • Legitimate interest: to improve our services and prevent fraud

5. Sharing Your Information

We do not sell your personal data. We share it only with trusted third-party providers who help us run our business, such as:

  • Shopify – online store and payment processing

  • Google – analytics and email services

  • Xero – accounting and invoicing

  • Shipping carriers – to deliver your purchases

  • Payment gateways – to process secure transactions (e.g., Stripe, PayPal)

These providers are bound by strict data processing agreements to protect your privacy and comply with GDPR and other regulations.

6. International Transfers

Your data may be transferred outside of the EEA (e.g., to the U.S.) when stored or processed by services like Google, Shopify, or Xero. These transfers are protected through mechanisms like Standard Contractual Clauses or certified frameworks.

7. Your Rights Under GDPR

If you are located in the EEA, you have the right to:

  • Access your personal data

  • Correct inaccuracies in your data

  • Request deletion of your data (“right to be forgotten”)

  • Object to or restrict certain processing

  • Withdraw consent at any time

  • Data portability (receive a copy in a structured format)
    To exercise your rights, contact us at the email address below.

8. Data Retention

We retain your data only as long as necessary for the purposes described in this policy or as required by law (e.g., tax or accounting regulations).

9. Data Security

We take your privacy seriously and implement appropriate security measures (e.g., SSL encryption, secure servers, access restrictions) to protect your data. However, no method of online transmission is 100% secure.

10. Cookies

We use cookies to enhance user experience, analyze site traffic, and personalize content. You may control cookies through your browser settings.

11. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from minors.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, with the updated effective date.

13. Contact Us

If you have questions or wish to exercise your privacy rights, please contact:

A Major Music Supplies
57 Ricardo St, Stoke-on-Trent, ST3 4EX
sales@amajormusic.co.uk
091782 634634
Subject: Privacy Policy Enquiry

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